Refunds & Returns
We want you to love what you bring home. If something isn't right, just reach out and we'll make it right.
Returns
Because our products go on your skin, we can only accept returns on items that are unopened and unused, within 14 days of delivery or pickup. Email us at thehappybuddahsoapco@gmail.com before sending anything back, and we'll walk you through it.
Return shipping is paid by the customer, unless the mistake was ours.
Final sale
- Custom soap loaves and other made-to-order items
- Opened or used bath, body and wellness products
- Sale items
Damaged or wrong items
If your order arrives damaged, or we sent the wrong thing, email us within 7 days with a photo. We'll send a replacement or give you a refund, your choice.
Refunds
Once we receive and check your return, we'll refund you to your original payment method. Please allow 5 to 10 business days for it to show up.
Exchanges
Want a different scent? Just email us. We're happy to help where we can.